Working Method

Although each conflict is different and also the working method can be adapted, the general working method is described below. The first contact with us is frequently established by one of the parties or by a referrer (for example a lawyer or in-house doctor). If all parties are prepared to integrate mediation, the mediator takes the initiative for planning the first meeting The date and other relevant information for the meeting are confirmed to all parties by means of e-mail, also the (concept) mediation correspondence is sent along. In the first meeting the mediation correspondence is discussed and the game rules are explained. If parties and the mediator choose consciously for mediation and sign the agreement, the real mediation will start. Moreover each party - also the mediator - has the right at any moment to conclude the mediation prematurely. Generally, between two to five meetings of one to two hours are sufficient. When parties have resolved the matter among themselves, the appointments are laid down in a so-called observation agreement. The mediator helps with the drawing up of the observation agreement; however, he/she does not sign these. After all it concerns the agreements which you make with each other !